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Ascension is still working to restore access to medical records after a cyberattack

A health care system with dozens of hospitals and clinics in Wisconsin says it hopes to restore access to electronic health records for providers and patients by the end of next week.

Ascension discovered a ransomware attack on May 8, which disabled the St. Louis-based health system’s electronic health records and systems for ordering tests and medications at locations in 19 states.

Patients in Wisconsin and across the country have reported difficulty contacting their healthcare providers and receiving laboratory or imaging results. The Wisconsin Federation of Nurses and Health Professionals, a union that represents employees at Ascension St. Francis Hospital in Milwaukee, said in a news release in May that its members were concerned about “delayed test results, access to physicians and increased opportunities for medical treatment ”. errors” without the electronic registration system.

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Ascension announced Tuesday that it plans to fully restore access to medical records by June 14. The health care system said it has already restored access to medical records at locations in Florida, Alabama and Austin, Texas.

A spokesperson for Ascension Wisconsin said in an email that “work is underway” in the state, but the company does not yet have a specific restoration date for Wisconsin locations. The spokesperson added that Ascension’s pharmacy and home delivery services have returned to full operations, which they called a “promising and important” step.

“Our hospitals and facilities have remained open and continued to provide patient care since the incident occurred, and now that our electronic health record has been restored, physicians will be able to access patient records as they did before the incident,” the spokesperson said in a statement declaration. e-mail.

This isn’t the first health care system in the state to suffer a cyberattack.

Last year, a cyberattack caused a system-wide outage at Hospital Sisters Health System and Prevea. In early 2024, Group Health Cooperative of South Central Wisconsin, a nonprofit health care organization, also suffered a cyberattack that resulted in patient personal information being exposed.

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