When the dean’s assistant gets an AI assistant”

The article below appears in the June issue of College & Research Libraries News.


AI retraining in libraries: when the dean’s assistant gets an AI assistant


Leo S. Lo
University of New Mexico

Victoria Anderson
University of New Mexico


News about university and research libraries
Full. 85, no. 6
June 2024

DOI: 10.5860/crln.85.6.258


The rapid advancement of generative AI represents a pivotal moment for libraries. As powerful systems like ChatGPT become widely adopted, libraries are faced with both opportunity and an urgent need to reskill their workforce. Recent analyzes from the Boston Consulting Group predict that within 20 years, more than 30% of activities in most jobs could be handled by machines, while more than 15% of jobs could be fully automated. According to the World Economic Forum’s “The Future of Job Report 2023,” training employees to use AI tools is considered one of the top priorities for many companies. A 2023 survey of academic library staff found enthusiasm for professional development around generative AI, yet fewer than 7% of respondents currently use premium versions of leading systems. This discrepancy threatens to leave librarians unprepared for AI-enabled workflows and roles that are expected to be ubiquitous in the next decade. As libraries undergo their digital transformation, developing AI literacy among staff at all levels becomes a matter of competitive survival rather than just innovation.

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Filed Under: Academic Libraries, Jobs, Libraries, News

About Gary Price

Gary Price ([email protected]) is a librarian, writer, consultant and frequent conference speaker based in the Washington DC metro area. He received his MLIS degree from Wayne State University in Detroit. Price has won several awards, including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at

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